The privacy of your personal data is a priority for our company. This privacy policy aims to inform you about how we collect, use, share, and protect your personal data when you use our services, including our website, contact forms, and when you make purchases of Pilates sessions.

By using our site, you consent to our privacy policy.​

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1 - Protection of Personal Data

 

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (GDPR), we want to inform you that all personal information provided on the website www.time2pilates.com is processed in accordance with the Luxembourg law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended.

 

Furthermore, they are processed in accordance with the reform of EU data protection rules in 2018 (GDPR).

 

The customer has the right to access, modify, rectify, and delete their data at any time. These rights can be exercised by sending a letter to the company's headquarters or by email to times2pilates@gmail.com.

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2 - Data Collection

 

We collect the personal information you voluntarily provide, including when you fill out our contact forms or make purchases (session bookings). The data collected may include, but is not limited to, your name, email address, phone number, and postal address.

 

Your personal information is collected through forms, namely:

 

• Customer account creation

• Order form

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Your information is also collected through interaction between you and our website as follows:

 

• Information request form (contact form)

• Newsletter subscription

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3 - Use of Data

 

We use your personal data for the following purposes:

 

• Responding to your information requests and questions submitted through our contact forms.
   

• Managing your session bookings, including payment processing and communication related to reservations.
   

• Informing you about our special offers, events, or other relevant information if you have consented to receive marketing communications from us.
   

• Managing and improving our services, including tracking the use of our website.

 

4 - Data Sharing, Third-Party Services

 

We do not share your personal data with unaffiliated third parties except when necessary to fulfill your requests or provide our services. For example, we may share your information with payment service providers to process your transactions.

 

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.

 

However, some third-party service providers, such as payment gateways and other payment transaction processors like PayPal or Stripe on our site, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

 

We recommend that you read their privacy policies to understand how your personal information will be handled by these providers. You can also read Wix's privacy policy to learn more about how your information is managed through their service.
 

5- Cookies

 

When visiting the site, data is collected using navigation cookies or similar systems to evaluate audience and measure certain navigation patterns to provide a better service to site users. Our company reserves the right to use such navigation cookies or similar systems to facilitate navigation on this site and personalize the information displayed. It also reserves the right to use such cookies or similar systems to collect information about site users, such as IP address, type of web browser and operating system used, and/or pages of the website visited by a user, for statistical or security purposes. Finally, it may collect this information to monitor site usage and improve certain aspects. Most browsers automatically accept navigation cookies (Cookies), but they can also be configured not to accept them or to indicate the sending of navigation cookies (Cookies). We recommend that you do not disable this feature, as it would prevent you from freely navigating from page to page and benefiting from all the navigation facilities of the site. More information about cookies can be found by clicking on this link.

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6 - Data Security

 

We take appropriate security measures to protect your personal data from loss, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

 

The personal information we collect is stored in a secure environment. The following certificates, protocols, and standards highlight Wix's commitment to protecting your data:

 

• Wix uses the SSL (Secure Sockets Layer) protocol and TLS (Transport Layer Security) encryption for securing your banking information, for example.

• Wix complies with the PCI DSS (Payment Card Industry) standard and is accredited at level 1 for merchant and provider services.

• Wix has been audited and certified as compliant with ISO 27001 regulations. The ISO 27001 certificate outlines industry best practices for managing security risks.

• The ISO 27018 certificate has been verified and certified as compliant. It outlines industry best practices for managing personally identifiable information (PII) in a public cloud computing environment.

• ISQ/PCI Security Certificate

• Wix does not keep user passwords in its database but transforms them using a one-way encryption method. This means that even in the event of a database breach, passwords cannot be restored.

 

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet

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7. Your Rights
 

You have the right to request access, correction, deletion, or limitation of the processing of your personal data. You can also object to the processing of your data for direct marketing purposes. To exercise these rights or ask questions about our privacy policy, please contact us at the address provided below.
 

8. Changes to the Privacy Policy
 

We may update this privacy policy from time to time to reflect changes in our data collection and management practices. The changes will be posted on our website.
 

9. Contact

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at the following address: time2pilates@gmail.com

 

Last updated on Monday, November 13, 2023. 

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